[Download pdf] Customer Service Rules!: 52 Ways to Create A Customer-Centric Business






 | #2028145 in Books |  Ingramcontent |  2014-08-25 | Original language:English | PDF # 1 |  8.00 x.24 x5.25l,.35 | File Name: 1938406397 | 104 pages

 | Customer Service Rules 52 Ways to Create a Customer Centric Business


||About the Author|Don Gallegos is a speaker and consultant for businesses on the topic of customer service. He is the retired president of King Soopers, a large chain of supermarkets, now part of Kroger. His first book, Win the Customer, Not the Argument, was pu

“The customer is not always right, but he or she is always the customer.” That’s customer service expert Don Gallegos’ mantra. His 52 Rules will help you create a company that is focused on giving the best customer service ever. Gallegos’ long experience as president of 70-store supermarket chain King Soopers is the basis for the Rules: welcoming customer complaints, empowering employees to handle customers’ problems, learning from th...


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You can specify the type of files you want, for your device.Customer Service Rules!: 52 Ways to Create A Customer-Centric Business   |  Don Gallegos. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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